December 15th, 2003

Contact: Jennifer Kurczek
            Community Relations Director

            (920)361-5481 or






For immediate release



“Help at Home… just a phone call away” with CHN Home Care supportive services



(Berlin)—Living at home independently can be a daily challenge for persons in their golden years, with a disability or recovering from an injury or illness.


But “Help at Home” is just a phone call away through the Community Health Network (CHN) Home Care’s renamed in-home supportive services program. Through this program, which was formerly called Senior Care, CHN home care attendants help their clients live independently in their homes by helping with tasks such as meal preparation, menu planning, shopping errands, cleaning and companionship.


“Our new identity better reflects the non-medical, supportive services we provide to our clients,” said Donna Fuller, BSN, CHN Home Care Administrator. “Through this ‘Help at Home’ program, our goal is to partner with our clients and their families to ensure their utmost safety and well-being as they strive to remain in the comfort of their own homes.”


Routine daily tasks, such as making lunch and washing dishes may beyond the reach of someone homebound following surgery or serious illness. For others, taking the garbage out each week, grocery shopping, doing laundry or running errands can be physically exhausting. That’s why it’s important that clients have a care management plan tailored to his specific needs, Fuller said.


“We understand and appreciate that everyone has unique needs and that no two clients are alike,” she said. “As we begin working with a “Help at Home” client, the home care attendant completes an individual assessment and develops a personalized plan of care based on the client’s needs.”



Phyllis Laper of Ripon knows firsthand how valuable extra help in the home can be. Following back surgery this past fall, she and her husband, Florian, called upon CHN Home Care’s Help at Home services while she recovered.


“The ‘Help at Home’ workers were very pleasant. We had several different workers yet there was a familiarity with each one who helped us,” she said. “We are very fortunate to have such a service available to us.”


Because “Help at Home” services are not medical in nature, a physician referral is not necessary to obtain services. In fact, family members may arrange “Help at Home” services to help their loved ones in their absence.


“As our population ages, many sandwich generation people are taking care of their parents while raising their own families,” Fuller said. “But in order to maintain a balance in life, those caregivers need to take breaks from their obligations time to time. Respite care can be of tremendous benefit to both caregivers themselves, as well as to those they’re caring for.”


Beyond supportive services, if a client should need medical services in the home, he or she can continue under the care of familiar providers. CHN Home Care offers skilled nursing and physical, occupational and speech therapy services working in conjunction with a client’s primary care physician. In addition, the Lifeline program features the latest technology for emergency response by outfitting clients with alert units that also function as speakerphones and reminder systems.


“Our goal is simple: to help remain in their own homes without the worry of who is going to help when it’s needed most,” Fuller said. “We also encourage family members who may live out of the area to arrange services for their loved ones to provide them with peace of mind that’s so important to quality of life.”


A member of Community Health Network, CHN Home Care is recognized by the Joint Commission on Accreditation of Healthcare Organizations for its excellence in care, and was recently cited as one of Wisconsin leading home health providers through the national Home Health Quality Initiative.  




With offices in Berlin and Wautoma, CHN Home Care services can be arranged by calling (920) 361-5555 or toll-free 1-800-236-1283 ext 5555. Services may be covered by Medicare, Medicaid, commercial insurance and private pay arrangements.



CHN Help at Home Services

  • Grocery Shopping
  • Meal Preparation
  • Laundry
  • Housecleaning
  • Erands
  • Socializing
  • Transportation
  • Companionship