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Frequently Asked Questions

EMS Training

Emergency Department

Q. What is the difference between Walk-in and Emergent Services
A. The Berlin Emergency Department uses an acuity system that determines if a patient qualifies for urgent care or emergent care.  This determination will be made after we treat the patient.  A physician can charge differently from the emergency department.  When the emergency staff does extra items, example: a pulse oximeter or giving medication, this does not qualify for walk-in service. 

If a patient would like to see a copy of the acuity system this can be arranged.  Any questions regarding billing of emergency patients should be directed to myself and I would be happy to explain the charges.   You can send an email of call me.  My number is 920-361-5935.

The reasons that the Berlin ED went to an acuity system is so every patient would be treated fairly.

Jim Piper Clinical Manager of Berlin ED